Assertiveness
Or rather as we like to think of it ‘The Art of Saying No’. Our Assertiveness Training work can be tailored as an in-house programme to address specific Assertiveness issues within your company.
Key objective:
- Ensure Small Problems don’t become Big Ones
- Offers lots of ways of Being Direct
- Helps people to Close Deals
- Makes it easier to Get Tough when you need to
- Stop Bullying
- Manage Difficult Staff
- Get out of Difficult Situations
- Change the way you are Treated
- Deal with Difficult Feelings
Program
- Assertiveness and your Feelings
- Assumptions get in the way of being Assertive
- Setting Assertive Boundaries
- Holding an Assertive Status
- Assertiveness and Conflict
- The Language of Assertiveness
- Assertive and un-assertive Patterns
Method
We use a visual model to explain assertive behaviour and unassertive behaviour that is too accommodating and what happens to people under stress.
- Group work using role-play in the theatre
- Presentation and use of games
- Feedback, comments and evaluation
Duration:
According to the needs of the participants but approximately 16 hours.