Protocol
Not only do skills bring about success, but manners also play an important role. We understand protocol from the most managerial viewpoint looking towards professional behaviour and image.
This is why we want to complete the development of the professional by providing training and action regarding the correct ways of behaving in different situations faced in our business activities.
Who can benefit from it?
- Professionals in positions of responsibility, responsible for organising events, public relations and protocol, who need to achieve maximum performance in conventions, inaugurations, press conferences, among other events.
- Directors of medium or medium – high hierarchy in the process of recycling or perfecting the organisation of events, public relations, press conferences, etc.
What are the results?
- Office protocol (marketing) and the commitment involved when carrying out functions, as well as general policies and means are defined.
- The characteristics of protocol in private bodies are learnt and the basic contents of the Internal Protocol Manual are described.
- Elementary protocol techniques for visitor services, the highest level of interviews and the organisation of company meetings are described.
- The practical guidelines for behaviour in multicultural business life (meals, in the car, taxi, on the telephone) are learnt.
- The protocol of gifts is reflected upon.